Large retailers are chiefly a closed community, often with a number of outlets spread over many locations. The bigger the store, the more workers there are that need a constant, up-to-date flow of information regarding current campaigns and sales.
Having to work without up-to-date information can be a frustrating experience for both employees and management alike, often on a daily basis. What's more, with workers spread out over the shop floor, and not at desks reading emails, information can be difficult to disseminate - which is why a top-down line of communication is so crucial. When customers interact with staff, they are effectively interacting with your brand, giving you the opportunity to gain valuable insights and make a positive impression. As such, the way you communicate with your staff is, in effect, the way that you communicate with your customers, and is a direct reflection on the overall experience that you provide.
The solution? C-One, and its ability to allow you to communicate via the devices that are most convenient for you. Thanks to technology that enables a bilateral communication flow between central management and shop floor staff, your employees will always have the most current information easily at hand, ready to enhance your customers' shopping experience, and ultimately empower and strengthen your brand itself.
C-One - a smart security solution to empower your brand.
SAM – Situational Awareness Management
The C-One system has been designed to recognize and manage incidents as and when they occur. We call it situatioal awareness management (SAM).Read more
Designed for mobility
C-One is designed to fit the devices your staff already own and know how to use.
SMC – Social Media Communication
The system uses existing human connections, communications and behavior in a social media context in order to create a new, more intuitive approach to incident management.Read more
The C-One system has been designed to fit your organization, both in terms of its organizational structure and its existing tools.Read more
The C-One system is fitted with a comprehensive tracking functionality in order to review events from start to finish and analyse the actions taken.Read more